Go to the JiGSO Listen login page and click 'Forgot Password'. Enter your email address. (This should be your professional email address.) Click on 'Reset Password'. Close the window. 

Go to your inbox. You will find an email from no-reply@jigso.com with a link to reset your password. Click on that link or copy it in your browser, and choose your new password. 

You can now log in.